1. Welcome to the Zino Community
Zino Live is an inclusive, expressive social audio platform where individuals from diverse cultures meet to chat, share music, and build digital friendships. To ensure our audio lounges remain welcoming and inspiring, all users are expected to adhere to these Community Guidelines.
2. Core Principles & Respect
- Be Respectful: Treat room hosts, speakers, and audience members with dignity. Disagreements must remain civil and free from personal attacks.
- Protect Privacy: Do not share private contact information, personal phone numbers, physical addresses, or confidential details of other users without explicit consent.
- Authentic Presence: Do not impersonate community creators, agency managers, or platform staff members.
3. Strictly Prohibited Content & Behavior
Zero Tolerance Violations:
Any of the following violations will lead to immediate removal from voice rooms, suspension of broadcasting privileges, and potential account termination:
- Harassment & Hate Speech: Promoting racism, religious hostility, sexism, gender-based discrimination, or targeting vulnerable individuals.
- Sexually Explicit Media: Broadcasting audio or visual pornographic content, soliciting sexual acts, or sharing sexually explicit avatars.
- Violence & Self-Harm: Threatening physical violence, glorifying terrorism, or encouraging dangerous activities and self-harm.
- Scams & Illegal Sales: Selling unauthorized currency discounts, engaging in phishing, or deceptive financial solicitations.
4. Moderation & Enforcement Tiers
When guideline violations occur, our moderation systems enforce proportional measures:
- Official Warning: Sent directly to your notifications explaining the guideline that was infringed.
- Microphone Mute: Immediate temporary revocation of speaker privileges in live rooms.
- Room Eviction: Removal and temporary ban from a specific broadcast lounge.
- Account Ban: Temporary or permanent platform-wide suspension for severe or repeated infractions.
5. Reporting an Incident
If you experience or witness inappropriate behavior in a live room:
- Tap the user's avatar in the seat grid or chat.
- Click the Report icon.
- Select the applicable violation category (Harassment, Inappropriate Audio, Scams) and submit.
Our 24/7 trust and safety team reviews reports immediately. You can also reach out to support@biglive.online for escalation.